Guide to Barcelona - Terms and Conditions

How do I pick up the keys of my apartment?

Our receptionist will be waiting for you the day of your arrival to give you the keys of your apartment. Even though you have already informed us about your estimated time of arrival most of the times flights are unpredictable, if this is the case please give us a call when you arrive to the city for a better coordination.

How can I contact www.barcelonaholidayaccommodation.com in case of any change of plans or need of cancellation?

Please use the phone numbers provided before just to contact your greeter at your arrival (they are not usually in the office and they won't be able to assist you).
If you need to contact us for any questions or concerns please send us an e-mail to team@barcelonaholidayaccommodation.com

Notice that cancellations are subject to the terms & conditions of your reservation.

Coming from the airport

Coming from Barcelona Airport we recommend to take a taxi from the airport to the apartment for approximately EUR 30 (including luggage), the ride will take about 30 minutes.

You can use the trian cahanging at El prat,change at passieg de gracia,metro to liceu or walk 20 mins.You can also take the bus for EUR 3.50 approx per person, the ride will take about 45 minutes. The bus will leave you in Plaza Catalunya, and then you need to take the Metro and stop at Liceu or walk for 15 minutes down Las Ramblas.

Coming from Girona Airport Girona is located at 150 Km away from Barcelona. A taxi from there to the apartment would be significantly expensive that's why we reccomend to take the train to Barcelona and stop in Plaza Catalunya. The train ride is about 1 hour and costs EUR 6.00. You can also take the bus, which takes significantly longer and costs EUR 9.00

Coming by train (arriving in...) Passeig de Gracia, Plaza Catalunya or Estació de Sants:
Take the metro Line 3 to Liceu. Estació de França:
Take the bus number 22 and stop in front of Liceu.
Take a taxi for less than EUR 5.00

PREBOOKABLE TAXI TRANSFER SEE HOME PAGE LEFT HAND SIDE INDEX TRANSFER LINK

And one last thing...

Have a Great Trip
Brian
BARCELONAHOLIDAYACCOMMODATION / RESERVATIONS TEAM www.barcelonaholidayaccommodation.com

Terms and Conditions as per apartment owners.

1 What is included in the price?

The total price that appears during the reservation process includes all the applicable taxes in the country of destination. No extra costs exist besides the total price listed at the moment that you proceed with your reservation.. All of our apartments have a bathroom and a fully equiped kitchen that you are free to use during your stay, please see the "apartment details" to find out exactly what you'll find in your apartment. When you book an apartment with us we provide you with 1 set of linens (towels & sheets) per person, also included in the price. The apartment will be cleaned shortly before the arrival of each new guest.
Neither maid nor laundry service during your stay is included in the rental cost. Extra cleaning & laundry services are available upon request.

2 Payment Conditions

The full amount of your stay must be paid 6 weeks prior to arrival, a paybymail link will be sent for the outstanding balance to be paid. Space is only considered to be confirmed upon receipt of full payment. If the balance is not paid the booking can be canceled We do not accept traveler checks or checks from foreign banks. we accept Visa, Mastercard & switch.

You can make your payment in any currency. If you prefer to reserve your apartment through a bank transfer please send us an e-mail at :
team@barcelonaholidayaccommodation.com

3 Security Deposit

There is no security deposit required for stays from 2 days to 2 weeks of lenght. This doesn't exempt the guest from being responsible of the valuable objects included in the apartment as well as the general maintenance of the apartment. If the guest causes damages inside the apartment or in the building legal actions may be taken.

4 Cancellation and Refund

In order to cancel a reservation email
team@barcelonaholidayaccommodation.com cancellations are effective when received in writing. If cancellation is received 30 or more days prior to the first rental date, 50% of the amount paid is refunded. If cancellation is received between 45 and 15 days prior to the first rental date, 15% of the amount paid is refunded. If cancellation is not received 15 or more days prior to the first rental date no refund can be made.

5 Check-In

Check-in starts at 1PM. Our receptionist will be expecting you, will give you the keys and show you the apartment.

6 Check-Out

You are requested to check out by 11AM on the day of your departure. By prior arrangement, and if the apartment is not receiving new guests the same day, an afternoon check-out is possible.

7 Group special conditions

There are some special conditions for groups of 05 or more people:

- Renters must make a cash security deposit of EUR 50 perperson at the moment of entering the apartment.

- Cancellation and Refund: if cancellation is received 30 or more days prior to the first rental, 25% of the total amuont paid is refunded. If cancellation is not received 30 or more days prior to the first rental date no refund can be made.

- Renters must respect neightbour's rest and keep the noise low specially from 10PM to 8AM. If this rules are not respected Happy Apartments has the right to make the renters leave without previous notice and without doing a refund.

- In case of groups of underage students: 1 adult for every 8 students is required to be responsible for the apartments. If when the group arrives to destination this rule is not respected Happy Apartments can make the renters leave

8 Use of Site

You may only use the website to make legitimate enquiries or bookings. You will not make any speculative, false or fraudulent bookings or any booking in anticipation of demand. If we are reasonably of the opinion that such a booking has been made we shall be entitled to cancel the booking and inform the relevant authorities. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. If you do not give us all of the information that we need, we may not be able to c omplete your booking.

You agree not to upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful or racially, ethnically or otherwise objectionable.

Use of this website is subject to the acceptation of these terms & conditions.If you do not accept these terms then do not proceed to book and please exit this website now.

* These are just general terms and apply to all our apartments. To find out about the terms regarding 11 Accuracy of Information, 12 Unavailability, 13 Complaints, 14 Limitation on liability, 15 Disclaimer,
16 Intellectual Property and 17 Governing Law read the specific "Terms & Conditions" of your reservation published during your reservation process.

We wish you a great stay in our city.

Useful numbers for when you are here...

Ambulance - 061
Emergencies - 012
Fire - 080
Tourist Police - 93 290 33 27
Municipal Police - 092
National Police - 091
Civil Guard - 062
Directory Enquiries - 118 18
International Directory Enquiries - 118 25 Barcelona Airport - 93 298 38 38 Trains (RENFE) - 902 240 202

On behalf of property owners and
BARCELONAHOLIDAYACCOMMODATION / RESERVATIONS TEAM www.barcelonaholidayaccommodation.com